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Support

MediaRecorder 6.5 - Reference manual Troubleshooting

Help menu MediaRecorder’s Help menu contains the following options: Help topics – Opens the MediaRecorder Help. You can search and find help topics. Noldus Online – If your computer is connected to the Internet, you can choose this option to go to the Med...

Record at a predefined time

MediaRecorder 6.5 - Reference manual Record at a predefined time

Aim To schedule video recording. This is especially useful when you want to start recording in the middle of the night, or you do not want to disturb the test subjects by handling the video software. IMPORTANT  The procedure below is an example of the possib...

Set up analog cameras

MediaRecorder 6.5 - Reference manual Set up Analog cameras

Which situation applies to you? You ordered computer, cameras, and MediaRecorder at Noldus IT. The video capture card is already installed in the computer. Also MediaRecorder has been set up to use with these cameras. You can connect your cameras and sta...

Install the Picolo Alert PCIe card

MediaRecorder 6.5 - Reference manual Set up Analog cameras

Aim To install the card that digitizes the output of analog cameras. Prerequisites You use MediaRecorder with analog cameras. You did not buy a complete setup from Noldus IT. If you bought a complete setup from Noldus IT, the card has been installed in t...

Install the drivers for the Picolo Alert card

MediaRecorder 6.5 - Reference manual Set up Analog cameras

Aim To install the software that allows communication between the Euresys card and the computer operating systems. Prerequisites You use MediaRecorder with analog cameras. You did not buy a complete setup from Noldus IT. You installed the Euresys Picolo...

Connect the analog camera to the computer

MediaRecorder 6.5 - Reference manual Set up Analog cameras

important  By default Windows 10 computers have the option Fast startup enabled. This means that the computer goes into standby instead of shutting down when you switch off the computer. This can sometimes cause MediaRecorder to stop responding when selecting ...

Change video standard

MediaRecorder 6.5 - Reference manual Set up Analog cameras

Aim To specify the correct video standard to be used by the Picolo Alert PCIe card. Procedure Open Video settings the first time you select the Picolo Alert PCIe card. Select the correct video standard, depending on your cameras. It’s typically PAL for...

Audio devices

MediaRecorder 6.5 - Reference manual Audio devices

Main topics Which audio device should I use? Important concepts in audio Supported microphones

Which audio device should I use?

MediaRecorder 6.5 - Reference manual Audio devices

The appropriate audio device depends on your setup. Take the following rules of thumb into account: For room settings, use one omnidirectional ceiling microphone. For meetings around a table, use one boundary layer table microphone. For usability research...

Important concepts in audio

MediaRecorder 6.5 - Reference manual Audio devices

Preamplifiers The signal from a microphone is of low voltage. This signal needs to be amplified prior to further processing, like mixing or recording. This is done with a preamplifier. The strength of the signal that is amplified this way, is called line-leve...

Supported microphones

MediaRecorder 6.5 - Reference manual Audio devices

Ceiling microphone Ceiling microphones are omni directional and are suitable for both speech as other sounds. MediaRecorder supports the following ceiling microphone: Sennheiser MKE2-60-Gold-C (can also be used as table microphone) The microphone needs 12-4...

Set up USB 3 cameras

MediaRecorder 6.5 - Reference manual Set up USB 3 cameras

Main topics The steps to install USB 3 cameras Install the USB 3 interface card Install the USB 3 camera driver Connect the USB 3 cameras to the PC Configure the Basler USB 3 camera

Set up GigE cameras

MediaRecorder 6.5 - Reference manual Set up GigE cameras

 Main topics The steps to install GigE cameras Connect the GigE cameras to the PC Install MediaRecorder with the camera drivers Set camera IP address Configure the cameras

Set up IP cameras

MediaRecorder 6.5 - Reference manual Set up IP cameras

Main topics The steps to install IP cameras Ethernet card setup Camera setup Select ONVIF cameras in MediaRecorder Select devices that do not support ONVIF in MediaRecorder

The steps to install IP cameras

MediaRecorder 6.5 - Reference manual Set up IP cameras

Prerequisites The network allows data transfer of at least 1 Gb per second. We recommend to use a dedicated network for the cameras. The cables must be suitable for Gigabit Ethernet. The minimum cable quality is CAT5ehttps://en.wikipedia.org/wiki/Category...

Ethernet card setup

MediaRecorder 6.5 - Reference manual Set up IP cameras

Aim To insert the 1 Gb Ethernet card into your computer and to configure it to work with MediaRecorder. Prerequisites You have IP or GigE cameras. You have an Intel PRO/1000 GT or Intel Pro/ 1000 PT Ethernet card. You purchased the computer with Media...

Install the Ethernet card

MediaRecorder 6.5 - Reference manual Set up IP cameras

Aim To place the Ethernet card into the computer with MediaRecorder. Prerequisites You have IP or GigE cameras. You have an Intel PRO/1000 GT or Intel Pro/ 1000 PT Ethernet card. You purchased the computer with MediaRecorder yourself, or you bought th...

Set Ethernet card IP address

MediaRecorder 6.5 - Reference manual Set up IP cameras

Aim To set the IP address of the Ethernet card to the same range as the cameras and the computer. Prerequisites You have IP or GigE cameras. You purchased the computer with MediaRecorder yourself, or you bought the cameras after you received the computer...

Connect IP cameras to the PC

MediaRecorder 6.5 - Reference manual Set up IP cameras

Prerequisite You have followed the entire procedure in Ethernet card setup Procedure The procedure applies to a Cisco  SG 100D 8 port Gigabit PoE-switch, which is supported with MediaRecorder. Using cross-network cables (cat-5e or newer), connect the Ether...

Camera setup

MediaRecorder 6.5 - Reference manual Set up IP cameras

Aim To configure the cameras for use with MediaRecorder. Prerequisites You have Axis IP cameras that are supported with MediaRecorder.See Supported IP cameras in Recording devices You followed the procedure in Ethernet card setup You connected all camer...