Install the USB 3 camera driver

Aim

To install the software that allows communication between your camera and the operating system of the computer with MediaRecorder.

Prerequisites

You have the Basler USB 3 camera. For the Logitech BRIO no driver installation is needed.
You have installed the USB 3 interface card.

See Install the USB 3 interface card

You carried out the prerequisite steps before installing MediaRecorder.

See The steps to install MediaRecorder in Installation

important If you upgraded from a previous MediaRecorder version and had old drivers for the camera installed, you uninstalled them first.

To uninstall old drivers

1.Open the Control Panel
2.Choose Program and Features.
3.Select Pylon Camera Software Suite and choose ~~Uninstall.~~Uninstall.

Install the camera drivers for the Basler USB 3 camera

If you did not yet install MediaRecorder

Insert the MediaRecorder installation USB stick into a USB port of the computer.
Browse to the file MediaRecorder 6 Setup.exe and double-click it.
In the Drivers and tools field, choose Basler USB Camera driver - pylon [version number].
Click ~~Next,~~Next, accept the License Agreement and click ~~Install.~~Install.

If you already installed MediaRecorder

Follow the instructions in If you did not yet install MediaRecorder and choose Modify in the installation window. Select USB driver - pylon [version number] and click Update.

Alternatively:

Insert the MediaRecorder installation USB stick into the computer.
Browse to Drivers\Basler\5.0.9.10388
Double-click the file Basler_pylon_5.0.9.10388.~~exe.~~exe.
Agree to the terms in the License Agreement.
In the Profiles window, choose Camera user and click ~~Next.~~Next.
As camera type, choose USB and click ~~Next.~~Next.
Optionally, change the location where the camera drivers are stored and choose Next > ~~Install.~~Install.

To uninstall old drivers

Open the Control Panel
Choose Program and ~~Features.~~Features.
Select the Basler camera driver and choose ~~Uninstall.~~Uninstall.