Activate your MediaRecorder license

A license for MediaRecorder comes with an activation key. The key determines which license options are available to you (see Modules in Welcome to MediaRecorder). For existing customers it is still possible to upgrade their hardware key and use this key as the license.

To activate your MediaRecorder license with your activation key:

  1. Start the MediaRecorder software and select the option Activate software license key.
  2. Select either Floating or Fixed and click OK.
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What is the difference between a Floating and a Fixed activation?

When you have a software license key you can choose between a Floating and a Fixed activation.

Activate your floating license

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Enter your Activation key and click OK. The MediaRecorder software now opens.

Activate your fixed license

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Enter the Activation key that you received with the software and select

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Deactivate your MediaRecorder license

Deactivate your fixed license if you reached your maximum number of activations and you want to install and use MediaRecorder on another computer.

IMPORTANT  If you want to uninstall MediaRecorder, first deactivate the license otherwise you will lose it. Please contact Noldus Technical Support if this happened.

Deactivate your floating license

  1. From the Help menu select Deactivate License.
  2. You will get a message that your license key was successfully removed and that MediaRecorder will exit. Click OK to close the software.

Deactivate your fixed license

From the Help menu select Deactivate License and select

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If you have a hardware key

MediaRecorder is not sold any more with a hardware key; instead, it comes with a software activation code which makes it easier to work with the software. If you use a version earlier than 6.2, it is possible to upgrade your hardware key (see Upgrade your MediaRecorder license to continue working with your hardware key) or request a software activation key. If you wish to use an upgraded harware key, follow the steps below:

  1. Plug the key into a USB port on your computer. If the hardware key is cor­rectly connected, a red light is visible inside the key.
  2. Now start MediaRecorder. Keep the key inserted in your computer while you work with MediaRecorder.

A hardware key is a very important piece of equipment, as it represents the full value of your license and cannot be replaced if lost. You can install MediaRecorder on any computer as long as it meets the System Requirements. However, to work with the program you need to insert the hardware key into one of the computer’s USB ports.

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IMPORTANT  Please make sure that you do not lose the key! You will need to pay for a new license if so. Also be careful with it, because it is sensitive and can be easily damaged.

The drivers for the hardware key are installed together MediaRecorder. It is important to install MediaRecorder with the drivers for the hardware key before you connect the license key to the computer. If you connect the hardware key first, drivers are automatically installed which may lead to incorrect functioning of the hardware key. When the hardware key is installed and connected properly, a red light glows inside it.


Revision #8
Created 29 November 2023 16:09:22
Updated 20 December 2023 21:43:33